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Select your service, choose your preferred date and time, and book your Brooklyn cleaning instantly below.

Frequently Asked Questions

Contact Questions, Answered

Common questions about reaching out and getting started with cleaning in Brooklyn.

Getting In Touch

How do I contact House Cleaning Services Brooklyn?+

You can reach us through the contact details listed on this page. Share your Brooklyn neighborhood, the cleaning you need, your home size, and preferred dates, and we will respond with a free quote.

What information should I include when I reach out?+

Include your Brooklyn neighborhood or address, the type of cleaning you need, your home size, and your preferred dates and times. The more detail you share, the faster we can send an accurate quote.

How quickly will you respond?+

We aim to respond promptly to every inquiry. For time sensitive needs like same day cleaning, reach out early in the day for the best chance of availability.

Do you offer free quotes?+

Yes, every quote is free and carries no obligation. Tell us about your home and we send the details you need to decide.

Can I book same day cleaning through contact?+

Yes, same day service is sometimes available. Contact us early in the day with your address and needs and we will confirm if we can fit you in.

Services

What cleaning services can I ask about?+

We offer apartment cleaning, deep cleaning, standard house cleaning, recurring cleaning, one time cleaning, move in and move out cleaning, end of lease cleaning, post construction cleaning, Airbnb cleaning, condo and townhouse cleaning, room specific cleaning, and green cleaning.

Can I ask for a custom cleaning plan?+

Yes. Tell us your priorities and we tailor a cleaning plan to your home, including which rooms matter most and any surfaces that need special care.

Do you bring supplies?+

Yes, our team arrives with professional products and equipment for every visit, with green options available on request.

Do you offer eco friendly cleaning?+

Yes, we use plant based, biodegradable products on request, safer for your family, pets, and indoor air quality.

Areas

Which Brooklyn areas do you serve?+

We serve every Brooklyn neighborhood, from Williamsburg and Park Slope to Bay Ridge, Coney Island, Canarsie, and everywhere in between.

If my neighborhood is not listed, can you still clean my home?+

Yes. We serve all of Brooklyn, so even if your specific area is not on our areas page, contact us and we will confirm coverage for your home.

Can you handle my building's move rules?+

Yes, we coordinate with building management on access, elevators, and quiet hours in managed buildings.

Booking

How far in advance should I book?+

Book a few days ahead when possible, especially for weekends and end of month dates. Same day service is sometimes available.

Do you require long term contracts?+

No. Recurring service runs on your schedule and can be adjusted or paused anytime. You stay because you are happy with the results.

Can I reschedule a visit?+

Yes. Recurring clients can reschedule or skip with notice. We keep scheduling flexible to fit your life.

How long does a cleaning take?+

It depends on home size, condition, and service type. We give a time estimate with your quote.

Access

Do I need to be home during the cleaning?+

No. Many clients provide access through building staff, a doorman, a key, or a lockbox. We coordinate whatever access method works.

Will the same team come each time?+

For recurring service, we match you with a consistent team that learns your home and preferences.

Are weekend appointments available?+

Yes, where availability allows. Share your preferred time with your quote request.

Home Types

What types of homes do you clean?+

We clean apartments, condos, brownstones, townhouses, row houses, and single family homes. Our methods adapt to each home type.

Can you clean brownstones and historic homes?+

Yes, we use gentle methods for original woodwork, marble mantels, and vintage tile to preserve historic features.

Do you clean high rise apartments?+

Yes, we regularly clean high rise units and are familiar with their protocols and finishes.

Can you handle large multi floor homes?+

Yes, we work floor by floor with a systematic checklist so no level is neglected.

Move & Renovation

Do you offer move in and move out cleaning?+

Yes, we provide move in, move out, and end of lease cleaning across Brooklyn, scheduled around your building's move window.

Can you clean after construction?+

Yes, our post construction cleaning removes the fine dust, debris, and residue that building work leaves behind.

Short Term Rentals

Do you clean Airbnb and vacation rentals?+

Yes, we handle turnover cleaning for short term rental hosts, including linen changes, full resets, and restocking.

Quality

Are your cleaners trained and background checked?+

Yes. Our team is trained, experienced, and background checked so you can feel confident about who is in your home.

What if I am not satisfied with my cleaning?+

Contact us and we will address it, typically by returning to correct the specific areas. We stand behind every visit.

Are your products safe for kids and pets?+

We choose products for safety and offer green alternatives on request. Tell us about sensitivities and we adapt.

Can I customize my cleaning checklist?+

Yes. We discuss your priorities before the first visit and save your checklist for consistent results.

Getting Started

How do I get started?+

Send us your Brooklyn neighborhood, home size, and cleaning needs through the contact details on this page, and we will respond with a free quote.